Introduction
At Heart Solutions, we are committed to protecting the privacy of our users. This privacy policy outlines our practices concerning the collection, use, and safeguarding of personal information in compliance with the Protection of Personal Information Act (POPIA), 2013 of South Africa.
Information Collection and Use
We collect personal information when you:
- Register for an online course.
- Fill out forms on our website.
- Make a purchase on our platform.
The types of personal information collected may include your name, email address, phone number, billing information, and any other information necessary to provide you with access to our courses and services.
Google Analytics and Cookies
- Our website uses Google Analytics to help us understand how visitors engage with our site. Google Analytics uses cookies to collect information such as the number of visitors to the site, where visitors have come from, and the pages they visited.
- We use cookies to improve your experience on our website, remember your preferences, and provide content relevant to your interests. You will be asked for consent to our use of cookies when you visit our site.
Protection of Personal Information
We implement appropriate technical and organizational measures to secure personal information and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Sharing of Personal Information
- We do not sell, trade, or rent personal information to third parties.
- Personal information may be shared with service providers who perform services on our behalf, under confidentiality agreements.
- We may disclose personal information if required by law or in the good faith belief that such action is necessary to comply with legal processes or protect the rights, property, or safety of our company, our users, or the public.
Your Rights
Under the POPI Act, you have the right to:
- Access the personal information we hold about you.
- Request the correction or deletion of inaccurate or outdated information.
- Object to the processing of your personal information.
- Withdraw consent for the processing of personal information, where consent is the basis of processing.
Changes to This Privacy Policy
We reserve the right to update or change our privacy policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to periodically review this policy to stay informed about how we are protecting the personal information we collect.
Contact Us
If you have any questions about this privacy policy or the personal information we hold about you, please contact us at amanda@heartsolutions.co.za.